At Steel City, branded travel mugs are one of the products we’re asked to supply most often – and one of the areas where timing, print quality, and product choice matter most.
If you’re ordering for staff onboarding, a fixed event or campaign, client gifting, or a sustainability-led rollout, you need mugs that arrive when you expect them to, look right once branded, and stand up to real daily use. That’s exactly how we approach every order.
Steel City offers a truly personal service, with free visuals and a dedicated account manager to help your order go through smoothly. We’re a 40-year BPMA member, with a long history of helping companies like you. Contact us today.
Why buy a Steel City travel mug?
We’ve been supplying branded merchandise since 1980. Travel mugs are something we handle every week, which means we know where delays happen, where print quality can fall short, and where projects usually slow down.
Here’s what we focus on when your order matters:
- UK-based expertise and BPMA membership (40+ years): When mugs are going to your staff, your clients, or a large audience at an event, we know the supplier choice matters. Our experience and accreditation give you confidence that standards are met from the outset.
- Free visuals and proof-before-production on every order: We don’t print anything until you’ve approved exactly how your logo will appear on the mug. This avoids last-minute changes and prevents branding issues once production starts.
- Dedicated account manager from first enquiry to delivery: You deal with one person who understands your brief, your deadlines, and your artwork. They manage the order from start to finish.
- Clear lead times, shown at product level: We show lead times from artwork approval so you can plan properly around onboarding dates, events, and campaign launches.
- Low minimums with scalable volume pricing: Whether you’re ordering a small initial run or planning repeat orders, we guide you to options that work now and remain practical later.
How To Choose from the Steel City Travel Mug Range
We don’t start with individual SKUs. We start with how you’ll actually be using the mugs. These are the scenarios we support most often, and the options we recommend for each.
Everyday Staff Travel Mugs
For internal teams, onboarding packs, and daily office use
If these mugs are going straight into daily use by your team, durability and ease of reordering matter. This is the safest option when you need something practical, consistent, and easy to roll out across your business.
We recommend UK-made, double-walled plastic tumblers for this use. They’re robust, dishwasher safe, and quick to produce.
Safe default options
Why we recommend these
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Made in the UK with 4-10 day lead times from artwork approval
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Large print areas for clear, professional branding
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Designed to cope with repeated daily use
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Straightforward to reorder as new staff join
Event & Giveaway Travel Mugs
For trade shows, conferences, and high-volume campaigns
If you’re ordering for an event, the focus is usually on hitting a fixed date, controlling unit cost, and ensuring your branding is visible at scale. We guide you to mugs that transport easily, print cleanly, and deliver on time.
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Why we recommend these
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Cost-effective for higher volumes
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Clear branding areas for strong visibility
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Predictable production timelines
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Practical enough to be reused after the event
Premium Branded Travel Mugs
For client gifting and brand-sensitive use
When mugs are being sent to clients, partners, or senior stakeholders, feel and finish are critical. This is where we steer you away from entry-level options and toward products that feel considered and substantial.
We recommend stainless steel mugs or recognised premium brands, often engraved rather than printed.
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Why we recommend these
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Premium materials with a solid feel
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Subtle branding that suits external gifting
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Strong insulation for everyday use
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Appropriate for senior or client-facing touchpoints
Eco & Reusable Travel Mugs
For sustainability initiatives and ESG-led programmes
If your aim is to reduce disposable cups or support sustainability targets, the material story needs to be clear and defensible. We focus on genuinely recycled products designed for long-term use.
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Circular & Co 8oz Recycled Coffee Cup - Marine Waste - 1 Colour
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Circular & Co 8oz Recycled Coffee Cup - Coffee Grounds - 1 Colour
Why we recommend these
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Made from recycled or traceable waste materials
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Designed for repeated daily use
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Clear sustainability credentials
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Suitable for internal rollouts and reporting
Large Capacity / All-Day Tumblers
For active teams, field roles, or long shifts
When people are on the move all day, capacity and insulation become the priority. These mugs are designed to last through long shifts without constant refilling.
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These work best where hydration and long-lasting temperature control are essential.
FAQs Before You Buy
Will the logo fade, scratch, or peel with daily use?
We only recommend print or engraving methods that suit the specific mug and how it will be used. You’ll always see a visual proof before anything is produced.
How fast can you deliver in the UK?
Lead times are shown on each product and start from artwork approval. UK-made tumblers offer the fastest turnaround when deadlines are fixed.
Do you offer low minimum order quantities?
Yes. Many of our travel mugs are suitable for smaller initial orders, with clear price breaks for future reorders.
Will I see a proof before anything is printed?
Yes. Every order includes a proof for sign-off before production begins.
Are your eco mugs genuinely sustainable?
We list materials and manufacturing details clearly and avoid vague claims. Many options are made from recycled or traceable waste materials.
Are there any hidden setup or artwork fees?
No. We explain exactly what’s included before you proceed so you can plan budgets with confidence.
HIGHLIGHTED TEAM MEMBER
James Biggin | Managing Director
Taking over the business co-founded by his father back in 2006, James has been the Managing Director of Steel City Marketing for 15 years and been with the company since 2001. With decades of experience in the promotional products industry, James is passionate about just how effective business gifts are at helping brands stand out and engage with their audience.
Overseeing all aspects of the business, James prides himself on our ability to listen to our clients, spark creative branded merchandise ideas, and provide a seamless customer journey. When not working, James can be found either on the squash court or running with his dog Alby in the peaks.
Linkedin | Email: [email protected]
You can meet the rest of the team here.